Last updated 2nd October 2023

Terms and Conditions

At Dream Land Holidays, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you make a booking or contact us.
  • Non-Personal Information: We also collect non-personal information, including browser type, device information, and IP address, to help us improve our services.

Welcome to Dream Land Holidays! By using our services, you agree to the following terms and conditions.Please read them carefully.

1. General Information

  • These terms govern your use of our services, including holiday packages, hotel bookings, and flight bookings.
  • By using our website or services, you confirm that you are at least 18 years old or have consent from a guardian.

2. Booking Process

  • All bookings must be made through our official website or authorized representatives.
  • A booking is confirmed only after full payment is received, and you receive a confirmation email.

3. Payment

  • All prices are quoted in [Currency] and are subject to change based on availability.
  • Payment methods accepted include credit/debit cards, bank transfers, and other methods as specified on our website.
  • A non-refundable deposit may be required for certain packages.

4. Cancellation and Refund Policy

  • Cancellations must be made in writing and sent to our customer service team.
  • Refunds will be processed based on the following schedule:
    • [Percentage]% refund if canceled [Number] days prior to departure.
    • [Percentage]% refund if canceled [Number] days prior to departure.
    • No refund for cancellations made less than [Number] days before departure.
  • Additional fees may apply for certain services.

5. Changes to Bookings

  • Changes to bookings are subject to availability and may incur additional fees.
  • Requests for changes must be submitted in writing.

6. Travel Insurance

  • We highly recommend purchasing travel insurance to cover unforeseen circumstances.
  • We are not responsible for any personal injury, loss, or damage that occurs during your trip.

7. Liability

  • Dream Land Holidays is not liable for any delays, cancellations, or changes caused by third parties, including airlines and hotels.
  • We reserve the right to make changes to itineraries and accommodations as necessary for the safety and enjoyment of our customers.

8. User Responsibilities

  • You are responsible for ensuring that you have valid travel documents, including passports and visas.
  • It is your responsibility to comply with all local laws and regulations during your travels.

9. Privacy Policy

Your personal information will be handled in accordance with our Privacy Policy.Please review it for details on how we collect and use your data.

10. Governing Law

These terms are governed by the laws of[Your Country / State]. Any disputes arising from these terms will be handled in the courts of[Your Location].

11. Amendments to Terms

We reserve the right to modify these terms and conditions at any time.Changes will be effective immediately upon posting on our website.

For any questions or concerns regarding these terms, please contact our customer service team at [Contact Information].